Terms of service
Last Updated: 21 May 2026
Important Notice Regarding Dispute Resolution
These Terms contain provisions regarding dispute resolution, binding arbitration, class action waiver, and limitation of liability that may affect your legal rights.
Please review these Terms carefully before using our website or purchasing our products.
1. Acceptance of Terms
These Terms of Service (“Terms”) are entered into by and between you and Everwell Origins (“Company,” “we,” “our,” or “us”).
These Terms govern your access to and use of:
- Our website;
- Any related checkout pages, landing pages, subdomains, services, or online store pages;
- Any purchases of products offered through our website;
- Any subscription services or recurring purchase programs.
By accessing or using our website, creating an account, enrolling in a subscription, clicking “I agree,” or purchasing any product, you represent that:
- You are at least eighteen (18) years old;
- You have the legal capacity to enter into a binding agreement;
- You agree to be bound by these Terms.
If you do not agree to these Terms, you must not access or use our website.
2. Changes to These Terms
We may update or revise these Terms at any time at our discretion.
If changes are material, we may provide notice by email, account notification, website notice, or other reasonable method.
Your continued use of the website after updated Terms are posted means you accept the updated Terms.
3. Access to the Website
We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes.
We reserve the right to:
- Modify or discontinue any part of the website;
- Restrict or terminate access;
- Refuse service to any user;
- Cancel orders at our discretion where permitted by law.
We are not responsible if the website becomes unavailable at any time.
4. Account Security
If you create an account, you agree to provide accurate and current information.
You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
You agree to notify us immediately if you believe your account has been accessed without authorization.
5. Prohibited Uses
You agree not to use the website to:
- Violate any applicable law or regulation;
- Engage in fraudulent, deceptive, or misleading conduct;
- Interfere with website security or functionality;
- Upload viruses, malware, or harmful code;
- Scrape, crawl, or use automated means to access the website;
- Attempt unauthorized access to our systems or data;
- Impersonate another person or entity;
- Misuse our products, content, or services.
We reserve the right to investigate and take action against violations of these Terms.
6. Intellectual Property
All website content, including text, images, graphics, logos, product descriptions, videos, software, design elements, and other materials, is owned by or licensed to us.
You may not copy, reproduce, distribute, modify, display, sell, or exploit any website content without our prior written consent.
No rights are granted to you except as expressly stated in these Terms.
7. Product Information and FDA Disclaimer
Statements made regarding our products have not been evaluated by the United States Food and Drug Administration.
Our products are not intended to diagnose, treat, cure, or prevent any disease.
All information provided on the website, including product descriptions, educational content, testimonials, blog posts, and other materials, is for informational and educational purposes only and is not medical advice.
You should consult a qualified healthcare professional before using any supplement, especially if you are pregnant, nursing, taking medication, have a medical condition, or have concerns about using organ-based supplements.
Individual results may vary.
8. No Medical Advice
Nothing on our website constitutes medical, legal, or professional advice.
You acknowledge that any reliance on information provided through the website is at your own risk.
We disclaim responsibility for any reliance placed on website materials, product descriptions, educational content, testimonials, or third-party content.
9. Communications and Electronic Consent
By using the website, creating an account, making a purchase, or enrolling in a subscription, you consent to receive electronic communications from us, including:
- Order confirmations;
- Shipping notifications;
- Subscription reminders;
- Customer service messages;
- Marketing communications, if you opt in.
You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email.
You agree that electronic communications satisfy any legal requirement that such communications be in writing.
10. Privacy
Your use of the website is also governed by our Privacy Policy.
By using the website, you consent to our collection, use, and handling of your information as described in our Privacy Policy.
Our website may use cookies, pixels, analytics tools, advertising technologies, and similar tracking technologies to improve user experience, analyze website performance, personalize content, and support marketing activities.
11. Orders, Payments, and Billing
Submitting an order through the website constitutes an offer to purchase products.
All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for reasons including suspected fraud, pricing errors, product availability, or violation of these Terms.
Prices are listed in U.S. dollars unless otherwise stated and are subject to change without notice.
By providing a payment method, you represent and warrant that:
- You are authorized to use the payment method;
- The payment information you provide is accurate and current;
- You authorize us to charge your payment method for products, subscriptions, shipping, taxes, and any other disclosed fees.
If your payment is declined, we may suspend or cancel your order.
Payments may be processed by third-party payment processors. Their terms and privacy policies may also apply.
12. Shipping, Delivery, and Risk of Loss
Products are shipped through third-party carriers.
Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by carriers, customs, weather, incorrect shipping information, supply chain issues, or other events outside our control.
International customers are responsible for any customs fees, duties, taxes, import charges, or other costs required by their country.
Once an order is transferred to the shipping carrier, risk of loss may transfer to the customer to the fullest extent permitted by law.
13. Product Availability, Errors, and Inaccuracies
We may update product information, pricing, promotions, or availability at any time without notice.
The website may contain typographical errors, pricing errors, image errors, or inaccuracies.
We reserve the right to correct any errors and to cancel or refuse orders affected by such errors.
14. Subscriptions and Automatic Renewal
We may offer subscription purchase options that provide automatic recurring shipments of products at the frequency selected during checkout.
By enrolling in a subscription, you agree that:
- Your subscription includes recurring payment obligations;
- We are authorized to charge your payment method automatically at the selected billing interval;
- Shipments will continue until you cancel your subscription;
- You are responsible for canceling before the next billing date if you do not want to be charged again.
Subscription terms, including billing frequency, amount charged, and cancellation policy, will be disclosed before checkout.
15. Subscription Cancellation
You may cancel your subscription at any time.
To avoid the next scheduled charge, cancellation must be completed at least twenty-four (24) hours before your next billing date.
You may cancel by:
- Logging into your account or subscription portal;
- Using the “Cancel Subscription” feature, if available;
- Emailing us at officialneurovella@gmail.com.
After cancellation, no future recurring charges will be made. Orders already processed before cancellation may still ship and may be subject to our Refund Policy.
16. Failed Payments
If a recurring subscription payment fails, you authorize us to:
- Retry the charge;
- Contact you for updated payment information;
- Suspend or delay shipment until payment is received;
- Cancel your subscription if payment cannot be completed.
Your continued enrollment in a subscription constitutes continued authorization for recurring charges.
17. SMS and Mobile Messaging
If you opt in to receive SMS or mobile messages from us, you agree to receive recurring marketing and transactional messages at the phone number you provided.
Message frequency may vary. Message and data rates may apply.
Consent to receive marketing text messages is not required as a condition of purchase.
You may opt out at any time by replying:
STOP
You may receive a confirmation message after opting out.
Carriers are not responsible for delayed or undelivered messages.
18. User Content, Reviews, and Testimonials
The website may allow users to submit reviews, testimonials, comments, photos, videos, or other content.
By submitting content to us, you grant us a worldwide, royalty-free, transferable, sublicensable license to use, reproduce, edit, publish, display, distribute, and create derivative works from that content for business, advertising, and marketing purposes.
You represent that:
- Your content is truthful and not misleading;
- You own or control the rights to the content;
- Your content does not violate any third-party rights;
- Your content does not violate any law.
We reserve the right to remove, edit, or refuse to post user content at our discretion.
19. Disclaimers
The website, products, and all content are provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, and availability.
We do not guarantee that:
- The website will be uninterrupted or error-free;
- Product information will always be complete or current;
- Products will meet your expectations;
- Any specific result will occur from using our products.
Some jurisdictions do not allow certain disclaimers, so some limitations may not apply to you.
20. Limitation of Liability
To the fullest extent permitted by law, we and our affiliates, partners, employees, contractors, agents, and service providers shall not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or multiple damages, including lost profits, lost data, loss of goodwill, business interruption, or similar damages.
This applies to claims arising from:
- Your use of the website;
- Your inability to use the website;
- Any product purchase;
- Any subscription service;
- Any marketing or advertising activity;
- Any reliance on website content.
To the fullest extent permitted by law, our total liability for any claim shall not exceed the greater of:
- The amount you paid to us in the twelve (12) months before the claim arose; or
- One hundred U.S. dollars ($100).
21. Indemnification
You agree to defend, indemnify, and hold harmless us and our affiliates, employees, contractors, service providers, and agents from any claims, damages, liabilities, losses, costs, or expenses arising from:
- Your violation of these Terms;
- Your misuse of the website or products;
- Your violation of any law;
- Your violation of any third-party rights;
- Your submitted content.
22. Force Majeure
We shall not be liable for any delay or failure to perform due to causes beyond our reasonable control, including natural disasters, pandemics, supply chain disruptions, labor disputes, carrier delays, government actions, war, terrorism, internet outages, payment processor outages, or other events outside our control.
23. Dispute Resolution
Before filing a claim, you agree to contact us first and attempt to resolve the dispute informally.
You may contact us at:
If a dispute cannot be resolved informally, disputes may be resolved through binding arbitration or another dispute resolution process to the fullest extent permitted by applicable law.
24. Class Action Waiver
To the fullest extent permitted by law, you and we agree that disputes shall be brought only on an individual basis.
You agree not to participate in a class action, class arbitration, representative action, private attorney general action, or consolidated proceeding against us.
25. Limitation on Time to File Claims
To the fullest extent permitted by law, any claim or cause of action arising out of or relating to these Terms, the website, products, or subscription services must be brought within one (1) year after the claim arises.
If not brought within that period, the claim may be permanently barred.
26. Governing Law
These Terms shall be governed by the laws of the jurisdiction where our business is operated, without regard to conflict-of-law principles, unless otherwise required by applicable law.
27. Termination
We may suspend or terminate your access to the website, your account, or any services if we believe you have violated these Terms, engaged in fraudulent activity, or misused the website.
Sections that by their nature should survive termination shall survive, including intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution, and payment obligations.
28. Entire Agreement
These Terms, together with our Privacy Policy, Refund Policy, and any other policies posted on the website, constitute the entire agreement between you and us regarding your use of the website and purchase of products.
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
No waiver of any term shall be deemed a continuing waiver.
29. Contact Information
For questions about these Terms, please contact us at:
Everwell Origins
Email: officialneurovella@gmail.com